Refund & Subscription Policy

This platform and all educational content are operated by NextGen CTO Pvt. Ltd. (NextGen CTO Private Limited), based in Bengaluru, Karnataka, India.

By enrolling in any course, subscribing to a learning track, or booking a mentorship slot, you acknowledge and agree to our payment terms and non-refundable policy below.

Because our digital learning platform grants immediate access to proprietary curriculum, video lectures, code repositories, and downloadable materials, all transactions are deemed non-refundable upon payment completion.

For subscription-based plans (e.g. monthly or annual access passes):

• Non-Refundable Periods: Paid subscription periods are non-refundable. Canceling a subscription stops future automatic renewals but does not grant a refund for the current active period.
• Cancellation before Renewal: You can cancel your subscription renewal at any time via your account settings prior to the next billing cycle.

Mentorship slots are booked specifically for designated mentor time. Once a slot is confirmed, payments are non-refundable. If you cannot attend, you may request a slot reschedule at least 24 hours prior to the session, subject to mentor availability.

Filing an unauthorized chargeback or payment dispute without contacting our support team first will result in immediate suspension of your NextGen CTO account, revocation of certificates, and potential legal action under Indian jurisdiction.